Terms of Service.
Last updated: July 14, 2026
1. The service
Vantix Servers (a product of Vantix LLC, New Jersey) leases dedicated Apple Mac mini computers, hosted and managed by us, to customers on a subscription basis. Each lease provides exclusive use of one physical machine with remote access via SSH and Screen Sharing, a fixed IP address, and network isolation on a private VLAN. Hardware remains the property of Vantix LLC at all times.
2. Billing & cancellation
Leases bill every 3 months in advance via Stripe — each term is paid upfront. You may cancel at any time from your dashboard or by contacting support; service continues through the end of the paid period and no further charges occur. No setup fees, no cancellation fees. Promotional rates remain in effect for as long as the lease stays continuously active.
3. Acceptable use
You may run any lawful workload. You may not use the service for: activity that is illegal under U.S. or New Jersey law, network abuse (DDoS, unauthorized access attempts, malware distribution, phishing), spam, or cryptocurrency mining (which exceeds the machines' thermal envelope). You are responsible for complying with the terms of any third-party platforms and software you use on the machine. We may suspend service that endangers the network, other customers, or the hardware, and will communicate with you before termination wherever practical.
4. Uptime & support
We target 99.9% monthly uptime, with UPS-backed power and automatic recovery from power events. Scheduled maintenance will be announced in advance where possible. If we materially miss the uptime target in a given month, contact us and we will issue a prorated credit. Support is provided by the operators via email (vantixservers@gmail.com).
5. Your data
The machine is yours to use, and its contents are yours. We do not access your machine or its data except with your permission for support, or where required to protect the network. On cancellation, machines are securely wiped before re-provisioning. Keep your own backups — we do not maintain backups of customer machines.
6. Liability
The service is provided "as is." To the maximum extent permitted by law, Vantix LLC's total liability under these terms is limited to the fees you paid in the three months preceding the claim. We are not liable for indirect or consequential damages, including lost profits or lost data.
7. Changes
We may update these terms; material changes will be announced by email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance. Questions: vantixservers@gmail.com.